Industry · Number of Locations Observed · City, State
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88/100
B+
EvaluatorArrow Focus LLC
Visit TypeIn Person
Categories Scored5 of 5
↑ +6 pts from last visit
Visit Date
Oct 14, 2025
Visit 4 of 4
Category ScoresThis Visit
Overall TrendAll Visits
Jan '25
Apr '25
Jul '25
Oct '25
Arrow Focus — Priority Recommendation
Upselling & Add-On Recommendations
Staff consistently greet customers well and maintain a clean environment, but miss natural moments to suggest complementary products. Implementing a simple "suggestion script" at checkout could meaningfully increase average transaction value with no additional cost.
Estimated impact: 12–18% lift in avg. transaction value